One-time service

Crisis communication plan

A crisis communication plan gives you a ready response for sudden negative publicity, customer escalations, or public mistakes. You get a messaging strategy, internal and external guidelines, response templates, an action timeline, and one revision. It costs $1,800 and arrives within 3 business days of your intake form.

Or call 239-989-2981

Price
$1,800
Delivered in
Three business days
What you receive
Plan, templates, guidelines, timeline
Who it is for
Businesses facing sudden negative attention

Who it is for

This plan fits sudden public pressure, not routine PR work

A crisis communication plan is built for the hours right after something goes wrong, when the wrong words can make a situation worse. It gives you a steady, pre-written structure to respond from, instead of reacting in the moment.

A fit

  • Businesses receiving sudden negative attention
  • Service providers facing customer escalations
  • Practices navigating public-facing mistakes or accusations
  • Companies preparing for sensitive transitions or incidents

Not a fit

  • Businesses that need ongoing reputation monitoring rather than a one-time plan

What you get

You receive a complete, ready-to-use response package

Every piece is written for your specific situation after you complete the intake form. Nothing is generic boilerplate sitting unused.

Crisis assessment and messaging strategy

Pinpoints what happened and what to say about it

Internal and external communication guidelines

Keeps every person speaking for you aligned

Professional response templates

Ready-to-use wording for press, staff, and customers

Timeline of recommended actions

Shows what to do first, next, and after

Public messaging outline

One consistent message for every channel

Risk mitigation recommendations

Lowers the chance the situation grows

One revision

A second pass to check accuracy before you use the plan

  • Not included Ongoing crisis management or spokesperson support after the plan is delivered

After you buy

Here is what happens from checkout to delivery

  • Checkout You purchase the plan
  • Intake form You describe the situation in detail
  • Day 3 The completed plan is delivered
  • After delivery One revision is available to confirm accuracy

We need your side of the story in the intake form

After checkout, you complete a short intake form describing what happened, who is affected, and what has already been said publicly. The delivery clock starts once we receive it.

Price

The plan is a one-time purchase, not a retainer

$1,800 one-time

All sales are final, so review the intake questions carefully before you submit. The price covers everything listed above, including one revision.

Nothing else to pay today.

Questions people ask

Who does the work?

Knight Marketing is a small, boutique-style marketing firm. We take on only a handful of clients at a time so every deliverable gets the attention it needs and every client is satisfied.

How long does it take to receive the plan?

You receive the completed plan within 3 business days of submitting your intake form.

What if I need changes after delivery?

One revision is included to make sure the plan matches your situation.

Is this a monthly service?

No. It is a one-time purchase, not a retainer or subscription.

Get a plan in place before the situation gets ahead of you

Buy the plan and you will receive the intake form right after checkout.

239-989-2981 · info@knightmarketingfirm.com